single sata drive not working when in system as storage

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butterball
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Joined: 28. Feb 2010, 04:56
Location: Virginia, USA

single sata drive not working when in system as storage

Post by butterball »

Problem, 1 of 2 sata drives do not show up/work. If I have this drive in alone I can install to and boot it. It is a sata 40gb hd. The other drive is a sata 160gb hd and last is a ide 320gb hd. I took the drive out but was wondering if it is a bad setting on my part.
Here is dmesg | grep ata.

ata1: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f100 irq 22
ata2: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f180 irq 22
ata3: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f200 irq 22
ata4: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f280 irq 22
ata1: SATA link down (SStatus 0 SControl 300)
ata2: SATA link down (SStatus 0 SControl 300)
ata3: SATA link down (SStatus 0 SControl 300)
ata4: softreset failed (device not ready) <-- Only works if it is only drive in system and I install to it then boot>
ata4: failed due to HW bug, retry pmp=0
ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
ata4.00: ATA-7: Hitachi HDS721680PLA380, P21OABBA, max UDMA/100
ata4.00: 156312576 sectors, multi 16: LBA48 NCQ (depth 31/32)
ata4.00: configured for UDMA/100

If you need more info I'll put it back in.

Thanks in advance!
butterball
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gapan
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Re: single sata drive not working when in system as storage

Post by gapan »

Is this a problem only with Salix? To me it seems like a hardware problem, specifically your PSU is probably not powerful enough to provide power to all your hard drives at the same time.
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Akuna
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Re: single sata drive not working when in system as storage

Post by Akuna »

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damNageHack
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Re: single sata drive not working when in system as storage

Post by damNageHack »

Akuna wrote:Or else a jumper problem?
http://www.pcguide.com/byop/byop_Settin ... umpers.htm
sata ... (generally jumperless) :D
butterball wrote: ata1: SATA link down (SStatus 0 SControl 300)
ata2: SATA link down (SStatus 0 SControl 300)
ata3: SATA link down (SStatus 0 SControl 300)
Seems to be a problem with BIOS or hardware controller ... :?
http://www.linuxquestions.org/questions ... wn-690437/
What is the output of

Code: Select all

/sbin/lspci |grep -i ata
You probably need to load an additional kernel module.

EDIT: Seems like a kernel bug ...
Sean Middleditch 2009-04-23 13:13:55 EDT

fyi, this is still happening on the latest rawhide kernel for me,
2.6.29.1-85.fc11.x86_64. It is not just a Fedora 10 thing.
https://bugzilla.redhat.com/show_bug.cgi?id=468800
Last edited by damNageHack on 6. Mar 2010, 10:58, edited 1 time in total.
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Akuna
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Re: single sata drive not working when in system as storage

Post by Akuna »

damNageHack wrote:
Akuna wrote:Or else a jumper problem?
http://www.pcguide.com/byop/byop_Settin ... umpers.htm
sata ... (generally jumperless) :D
Yes, but there seem to be at least one ide drive... that one should be set on single or in some case on cable select... in case of trouble it sometimes can help to try different settings.
last is a ide 320gb hd
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butterball
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Re: single sata drive not working when in system as storage

Post by butterball »

Is this a problem only with Salix? To me it seems like a hardware problem, specifically your PSU is probably not powerful enough to provide power to all your hard drives at the same time.
Slackware had same error but drive worked as being mounted as /home/butterball/Storage in /etc/fstab. Also PSU is 600W.
Or else a jumper problem?
The 2 sata drives in my system are jumperless drives.
Seems to be a problem with BIOS or hardware controller ...
If the other sata drive is working could it still be a BIOS or hardware controller? Also looking up info to see if this drive is not a sata but pata as the link mentions about not mixing sata and pata drives.
/sbin/lspci |grep -i ata
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [IDE mode]
You probably need to load an additional kernel module.
Any idea which module I should look at adding?
Yes, but there seem to be at least one ide drive... that one should be set on single or in some case on cable select... in case of trouble it sometimes can help to try different settings.
The ide drive is set to master and a dvdrom is set to slave. This mb only has 1 ide connector and 5 sata connectors physically on it.

Thank you for the fast responses.
butterball
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damNageHack
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Re: single sata drive not working when in system as storage

Post by damNageHack »

00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [IDE mode]
Hmm, what does this "IDE mode" mean at the end? Can/have you en- or disabled AHCI in BIOS?

We can only guess here. Looking around with help from google gave me a lot of problems reported with this chipset in different distros.
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Shador
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Re: single sata drive not working when in system as storage

Post by Shador »

damNageHack wrote:
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [IDE mode]
Hmm, what does this "IDE mode" mean at the end? Can/have you en- or disabled AHCI in BIOS?
Yes, that's what I thought, too. Can you try enabling AHCI. Be aware that older Windows (like XP) are not able to boot with AHCI enabled without installing an additional driver. (That driver should be provided with your motherboard in that case.)
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butterball
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Location: Virginia, USA

Re: single sata drive not working when in system as storage

Post by butterball »

Hello,

Sorry for the late reply to this. The problem was bad hard ware.. My mother board now resides in the trash.. Seems the board expired after the 90 day's of warranty :). Have a new mb and getting back up and running :). So in short the hd's are seen correctly now and all is going well.

Thank you for the reply's and help!
butterball
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