SOLVED - Problem with hplip

[jbs1136]

The printer that I have (HP f4440 all-in-one) requires a minimum of hplip-3.9.12 for the printer and scanner to work. Before installing Salix I was using Slackware. I took the hplip.SlackBuild troyane who had redone the original SlackBuild with help from AlienBob. I used it to build the newer version, installed the package and everything worked. I tried the same package with Salix and although the printer worked fine the scanner does not, nor do I get the HP Device Manager. I uninstalled and rebuilt the package, again using the SlackBuild from troyane. Still the same problem, no scanner or Device manager. I have tried scanimage -L as both user and root and no scanners were identified. When I go to /usr/bin and run hp-scan or hp-setup I get the same error:

Code: Select all

root|/usr/bin # hp-setup
Traceback (most recent call last):
  File "/usr/bin/hp-setup", line 45, in <module>
    from base import device, utils, tui, models, module
  File "/usr/share/hplip/base/device.py", line 37, in <module>
    import status
  File "/usr/share/hplip/base/status.py", line 40, in <module>
    import hpmudext
ImportError: No module named hpmudext
root|/usr/bin # hp-scan
Traceback (most recent call last):
  File "/usr/bin/hp-scan", line 42, in <module>
    from base import tui, device, module, utils
  File "/usr/share/hplip/base/device.py", line 37, in <module>
    import status
  File "/usr/share/hplip/base/status.py", line 40, in <module>
    import hpmudext
ImportError: No module named hpmudext

I get the same results as user or root. Any suggestions as to what might be wrong? Again, the printer installs through CUPS without a problem.

john

[thenktor]

No idea, but as far as I remember building hplip needs Qt and PyQt installed. Do you have them?

[gapan]

Yes, something probably went wrong during compiling. You can try JRD's packages for version 3.9.12: http://salix.enialis.net/~jrd/salix/hplip/

[jbs1136]

Have both of those installed, thanks.

Downloaded jrd's package and his .dep and will give it a try later today when I get back home.

Thanks to you both,

john

[Duncan_Idaho]

I also have an all-in-one printer and I have to tell you that the scanner works for the root user
in order to make it work for your normal user you have to add the lp group to your user
and yes, the toolkit thingie needs pyqt and qt to work

[jbs1136]

Yes, when I first installed it on slackware that was my problem, I had forgotten to add myself to lp. Now that was one of the first things I checked.

And, it seems I spoke to soon. I had qt installed but not qt3 which is needed for the gui.

I will now mark this solved, thanks to all of you for your help.

john