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System hangs

Posted: 2. Jul 2025, 19:10
by Van_Vinkle
Some weeks ago, I've bought a new desktop. It is an powerful enough one: AMD Ryzen 5 4500 6-Core with 16 GB RAM.

From the first day, and after the installation of Salix on it, it was very fast and worked well. But a problem arises: more often than desired it hangs and I can only do hard poweroff (Alt+PetSys+B).

I think that is an issue due to very fast processor. If I do double click on the mouse and I move it involuntarily a very small segment, the freeze occurs.

In my system there is, as usual, the Xkill tool. I think that if I could launch Xkill when the system is freezed, it was not necessary to cut off the power. But I ignore how to launch it with, for instance, Crtl+Esc+X.

Then my question: how can I configure the system for launching Xkill?

Thanks in advance.

Re: System hangs

Posted: 3. Jul 2025, 16:00
by gapan
If the system is actually freezing, then you won't be able to launch anything, including xkill.

BTW, I think you're looking for alt-f2, but again, if the system freezes, it won't work.

Is it the whole system that freezes, or only X? Try to open a virtual console with Ctrl-Alt-F2. Does that work?

And try to monitor the system temperatures, run sensors from the command line, or better use the xfce sensors plugin to continually monitor those.

Re: System hangs

Posted: 3. Jul 2025, 21:01
by Van_Vinkle
gapan wrote: 3. Jul 2025, 16:00 If the system is actually freezing, then you won't be able to launch anything, including xkill.

Some keys run: for instance Crtl+PetSys+B cutting off the system and rebooting.
When the system will freeze again (today it has not done yet), I will try Crt+Alt+F2.

Re: System hangs

Posted: 5. Jul 2025, 19:39
by Van_Vinkle
gapan wrote: 3. Jul 2025, 16:00
Is it the whole system that freezes, or only X? Try to open a virtual console with Ctrl-Alt-F2. Does that work?
Tested: When freezed Ctrl+Alt+F2 does nothing

Re: System hangs

Posted: 5. Jul 2025, 19:42
by gapan
Yes, that means that the entire system freezes. Did you check what kind of temperatures you had at the time it froze?

Also, run a memory test with memtest.

Re: System hangs

Posted: 5. Jul 2025, 20:02
by Van_Vinkle
As far as I can see there is not a temperature issue:

Code: Select all

#sensors
nouveau-pci-0100
Adapter: PCI adapter
GPU core:      1.01 V  (min =  +0.84 V, max =  +1.16 V)
fan1:        1170 RPM
temp1:        +49.0°C  (high = +95.0°C, hyst =  +3.0°C)
                       (crit = +105.0°C, hyst =  +5.0°C)
                       (emerg = +135.0°C, hyst =  +5.0°C)

nvme-pci-0500
Adapter: PCI adapter
Composite:    +41.9°C  (low  =  -0.1°C, high = +76.8°C)
                       (crit = +78.8°C)
ERROR: Can't get value of subfeature temp3_min: I/O error
ERROR: Can't get value of subfeature temp3_max: I/O error
Sensor 2:     +45.9°C  (low  =  +0.0°C, high =  +0.0°C)

acpitz-acpi-0
Adapter: ACPI interface
temp1:        +16.8°C  (crit = +20.8°C)
temp2:        +16.8°C  (crit = +20.8°C)

k10temp-pci-00c3
Adapter: PCI adapter
Tctl:         +38.9°C  
The measurement was made a few minutes after the crash.

Re: System hangs

Posted: 5. Jul 2025, 20:08
by gapan
A few minutes is enough time for the system to cool down. Add a temperature monitor in your taskbar, so you know exactly the temperature when it hangs.

Re: System hangs

Posted: 7. Jul 2025, 19:53
by Van_Vinkle
The system crashed again, and now I could take a picture (this one)
Image

Temperature monitor says at this moment:
Temp1 49º C
Composite 42º C
Sensor2 46º C
Temp1 17º C
Temp2 17º C
Tctl 47º C

I don't know exactly what every abbreviation means, but apparently there is not any temperature out of order.

Re: System hangs

Posted: 7. Jul 2025, 20:21
by gapan
No, it isn't the temperatures. But do check your RAM with memtest. Freezes like these most of the times are hardware issues, unfortunately.

You could also try a newer kernel. You could try the kernel packages from slint: http://slackware.uk/slint/x86_64/slint-15.0/slint/

Re: System hangs

Posted: 10. Jul 2025, 11:06
by Van_Vinkle
Memtest has been running for more than nine hours and no error vas found. Because I needed the machine I aborted memtest.

Then, I must have a new kernel. But in my system there are four kernel packages: k-firmware, k-headers, k-huge and k-modules. In the Slint repositories I cannot find k-huge and k-modules.

Any idea?